The abstractions above and below FIOS
As Brian the FIOS technician worked on the house outside, I sat on the porch to inspect and make myself available for questions, also while reading DFW’s “Everything and More: A History of Infinite.”
I just moved to a new apartment, just a town over, but with much more space, and so I've been in the process of corralling all my possessions into smaller and smaller boxes and then hiring men with trucks to lug everything. I've been unable to work for the last few days, both because of packing logistics, but also because this new unit is not already wired for Internet, unless I want to split the bull with my landlord, which is a no-go.
Brian was yelling back and forth with his assistant up in a cherry picker, connecting loose wires into the Verizon hive mind, and in that moment, as I read DFW write about layers of abstraction, I thought about the layers of abstraction in this very event. I've built a whole career on the Internet, and really, I could barely explain the fundamentals of it to a child. To some degree, not even Brian or his technician could do this, and fixing wires is their job. Could the guy up in the cherry picker explain the physics of data transfer or electricity? . You can exist within one layer without knowing anything about lower or higher layers. Here's how I'd map it: L1) the science of harnessing materials and natural forces to wield power, L2) building infrastructure to scale and deliver that power, L3) knowing how to edit/patch that infrastructure (Brian and his co-worker), L4) the general user of that infrastructure, and then L5) one who is able to navigate the social puzzles the emerge when millions of people use that infrastructure.
I can't operate outside of L4-L5. It is rare for someone to be competent at every layer of abstraction. Electricity has no understanding of “Verizon.” Brian might know very little about physics, but when you watch someone do their job at L3, you see the mystery of mastery at a non-adjacent layer. I can barely explain to you the infrastructure of the Internet, but I wish I could, and learn I should.